Privacy Notice

Who we are

Mirox Ltd is an independent user research consultancy registered in England and Wales under company number 16978786.

Our registered office is:
9 Stanmore Road, Belvedere, England, DA17 6EB

What information we collect

When you contact Mirox through this website, we may collect information including your name, work email address, company, details about your enquiry and preferred project timing.

We may also receive information you choose to provide when corresponding with us about potential or existing work.

Why we use this information

We use personal information to:
• respond to enquiries
• discuss potential projects
• provide requested services
• manage prospective and existing client relationships
• maintain appropriate business records

Legal basis

We process relevant business and enquiry information where necessary for legitimate business interests in communicating with prospective and existing clients and, where appropriate, to take steps before entering into or performing a contract.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, regulatory and record-keeping requirements.

Who we share information with

We may use trusted service providers required to operate our website, communications and business systems.

Where specialist collaborators or subcontractors support a project, relevant information will only be shared where appropriate and subject to suitable confidentiality and data-protection arrangements.

Mirox does not sell personal information.

Website analytics

This website may use Framer’s built-in anonymised analytics to understand general website usage and improve the website.

Cookies

Mirox does not intentionally use non-essential cookies unless additional third-party services requiring them are introduced.

If this changes, appropriate information and consent controls will be added where required.

Your rights

Depending on the circumstances and applicable data-protection law, you may have rights relating to:
• access to your personal information
• correction of inaccurate information
• deletion
• restriction of processing
• objection to processing
• data portability

Contact

For privacy-related enquiries, contact:

You also have the right to raise concerns with the UK Information Commissioner’s Office.